Hospital Security Award

The critical assets of a hospital - its people, property, information and reputation - must be protected.  This award will recognise hospitals that have made significant steps towards a safer environment for patients and workers through the implementation of a security policy which incorporates the latest advancements in CCTV, access control and other monitoring technologies.

2009 WINNER: Mersey Care NHS Trust

Redevelopment of mental health services on the inner-city Rathbone Hospital site, completed in 2009, raised complex, conflicting security issues. The trust's critical assets, the privacy and dignity of its patients and staff, and the clinical safety concerns presented by patients with challenging behaviour, all presented unique security needs.

The site includes two locked, low-secure units with 38 legally-detained inpatients and an open unit for 25 inpatients with longer-term needs. External security is provided by barrier access, grounds CCTV and robust building perimeters. Staff have proximity cards, and when patients go out on leave are given barrier cards. Sub-contractor Britplas Group developed an escape-resistant security fence system that allows those inside to see out while not being on show to outsiders.

Mersey Care's Charge Nurse Joe Forster was instrumental in the design of the windows, which are secure against forced entry or escape, while being able to be opened by patients without supervision. This has reduced the need for powered ventilation and created a more natural atmosphere. Patients and staff tested specially designed prototypes, and the final design was installed with their approval.

Internally, the Trust's wish was to avoid CCTV and minimise staff intrusiveness. Safety standards demand that fittings are anti-ligature to prevent self-harm by hanging, and anti-barricade to deter hostage-taking. Modified door handles are hard to grip, and staff often have to manage patients' access. Sub-contractor Primera designed a range from scratch to get round these problems, and have continually updated it with feedback from patients and staff.

To promote its service-wide, patient-centered approach to security, the Trust has supported its patients and staff in giving presentations about the challenges it faced when designing security features at the Rathbone Hospital site.   

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