2019 Health Business Awards - winners announced

The winning NHS organisations in the 2019 Health Business Awards have been announced at the Leonardo Royal Hotel, London.

The Health Business Awards is staged annually in order to recognise the many examples of innovation and excellence that happen every day in the NHS.

This year, the Awards were presented by comedian and star of ITV's general knowledge quiz 'The Chase', Paul Sinha - himself a former practitioner.

The categories incorporate facilities, technology, human resources, hospital management and transport as well as the Outstanding Achievement in Healthcare award, which is presented to an NHS organisation that has achieved success in their role and brought benefits to the wider NHS through their dedication and expertise.

Outstanding Achievement in Healthcare sponsored by Dynabook

Winner: Newcastle upon Tyne Hospitals NHS Foundation Trust
This years winner is one of the top performing health Trusts in the country for its A&E target. Its end of life care and diagnostic imaging have all received high praise, with the Care Quality Commission rating six out of nine key service areas as Outstanding.

Commended: Guys and St Thomas NHS Trust
Kent Community Health NHS Foundation Trust
West Midlands Ambulance Service University NHS Foundation Trust
University Hospitals Bristol NHS Foundation Trust

Ambulance Trust of the Year sponsored by Paraid

Winner: London Ambulance Service
Now rated ‘Good’ by the Care Quality Commission after a period in special measures, London Ambulance Service has a track record in helping to reduce knife crime through projects and training in schools and communities.

Commended: North West Ambulance Service
North East Ambulance Service
West Midlands Ambulance Service University NHS Foundation Trust (WMAS)
East Midlands Ambulance Service NHS Trust (EMAS)

Patient Data Award sponsored by EDM Healthcare Consulting

Winner: NHS Arden & GEM CSU - Population Health Management System
By linking data sets from acute, mental health and inpatient community services, the use of advanced analytics at NHS Arden & GEM CSU has enabled it to implement new models of care and ways of improving the health and well‐being of the registered population.

Commended: Royal Cornwall Hospitals Trust - RADAR PRISM
NHS Doncaster Clinical Commissioning Group - Web based Analytics
Midlands Partnership NHS Foundation Trust - Robotic Process Automation
Nottingham University Hospitals NHS Trust - Digital Outpatient Project

NHS Collaboration Award sponsored by the British Parking Association

Winner: Lancashire Teaching Hospitals NHS Foundation Trust / Lancashire Enterprise Advisor Network
A group from the Technology Services team at Lancashire Teaching Hospitals participate in careers workshops with young people. The team have promoted the wide range of careers in Health Technology and so far, reaching over 1,000 students by attending various digitally‐inspired activities.

Commended: Guy’s & St. Thomas NHS Trust / London Ambulance Service
George Eliot Hospital NHS Trust / Warwickshire Fire & Rescue Service

Telehealth Award sponsored by Voice Connect

Winner: Moorfields Eye Hospital NHS Foundation Trust - Remote referral system
In order to reduce unnecessary referrals, Moorfields shares both clinical and imaging data with opthalmologists who can then remotely triage the patients to which eye care service they require. This has helped to reduce the likelihood of vision loss.

Commended: Royal Liverpool and Broadgreen University Hospitals NHS Trust - Livernerds Lab
Airedale NHS Foundation Trust - Digital Care Hub
Kent Community Health NHS Foundation Trust - Telehealth app

Healthcare Recruitment Award sponsored by Endorse Jobs

Winner: University Hospitals of Morecambe Bay Trust
This years winning trust partners with Health Education England to provide educational opportunities for qualified nurses from outside of the UK, supporting them with a comprehensive programme of pastoral care prior to and on arrival.

Commended: Royal Free London NHS Trust
The Royal Wolverhampton NHS Trust
Health Education England / Royal College of Nursing

Sustainable Hospital Award sponsored by Thorlux Lighting

Winner: Manchester University NHS Foundation Trust
A huge investment in a 14‐month long project at Manchester aims to reduce carbon emissions by 25 per cent – the equivalent to taking more than 780 cars off the road.

Commended: NHS Tayside - Self funding sustainability measures
Royal Devon and Exeter NHS Foundation Trust - Energy reduction plan
East London NHS Foundation Trust - Renewable Energy contract

Estates & Facilities Innovation Award sponsored by WPS

Winner: NHS Property Services - NHS Open Space
NHS Open Space uses innovative technology to provide GPs and healthcare service providers more choice and control on how they use space within NHS properties. It enables flexible room bookings for both clinical and non‐clinical space within NHS properties at sensible market rates.

Commended: Barts Health NHS Trust - Waste Management Practice
Royal Free London NHS Foundation Trust - Chase Farm Hospital Redevelopment
University Hospitals of North Midlands NHS Trust - In-house/outsourced FM partnership

Healthcare IT Award sponsored by Fujitsu

Winner: Nottingham University Hospitals NHS Trust - Digital Nursing Team
Working closely with numerous colleagues within the ICT department, nursing staff at Nottingham have developed 17 individual electronic assessments which are completed through ‘Nervecentre’ software, and made readily available to clinical staff.

Commended:Bradford Teaching Hospitals NHS Foundation Trust - Command Centre
Newcastle upon Tyne Hospitals NHS Foundation Trust - eRostering System
Imperial College Healthcare NHS Trust - Patient Comments algorithm
London Ambulance Service - Summary Care Records application (SCRa) pilot

Hospital Procurement Award sponsored by Dynabook

Winner: Medway NHS Foundation Trust - Inventory Management system
A new Inventory Management System has been in operation at Medway NHS Foundation Trust since October last year and has resulted in a reduction in the trust’s stock holding from 66 days to 38 days.

Commended: Nottingham University Hospitals NHS Trust - Clinical Waste Containers
Royal Cornwall Hospitals NHS Trust - Inventory Management

Patient Safety Award sponsored by Evac+Chair

Winner: Northumbria Healthcare NHS Foundation Trust - Infection Control
Working with 30 organisations, the Quality Improvement in Surgical Teams collaborative scales up clinical interventions to improve care for patients with mild anaemia, who are at a higher risk of needing a blood transfusion following surgery and other complications.

Commended: Sheffield Teaching Hospitals NHSFT - Diabetes team
Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust - Pathway Support Programme
Croydon Health Services NHS Trust - A&E imaging

NHS Finance Award

Winner: Western Sussex Hospitals NHS Foundation Trust
This years winner used service line reporting to manage its divisions’ financial position, and and has invested internally generated cash into its capital programme.

Commended: Medway NHS Foundation Trust
NHS Shared Business Services

NHS Publicity Campaign Award

Winner: NHS Mid Essex Clinical Commissioning Group - Your Medicines, Your NHS
The winning campaign was launched to address the wastage of unused medication which was costing nearly £2 million per year. Early results showed that 750 fewer items were dispensed in just the first two months.

Commended: NHS Arden & GEM CSU - Modern Slavery awareness campaign
South West Yorkshire Partnership NHS Trust - Flu Fighter Campaign
NHS England - Men in Nursing
North Tees and Hartlepool NHS Trust - Violence against Staff campaign

Hospital Building Award

Winner: Royal Papworth Hospital NHS Foundation Trust - Cambridge Biomedical Campus
The Cambridge Biomedical Campus building includes five operating theatres, five catheter laboratories and two hybrid theatres, as well as 310 beds for patients, including a 46‐bed critical care unit. Most patients will have their own single, en suite rooms.

Commended: The Christie NHS Foundation Trust / HKS Architects - Proton Beam Therapy Centre
University College London Hospitals - National ENT and Eastman Dental Hospitals

Hospital Security Award

Winner: University Hospitals Birmingham NHS Foundation Trust - tackling violence and aggression
Security management specialists at University Hospitals Birmingham launched a campaign to reduce violence and aggression towards staff. The campaign sends the clear message that violent and aggressive behaviour is a serious offence and can lead to prosecution.

Commended: Southern Health NHS Foundation Trust - Bluebird House CCTV upgrade
Norfolk and Suffolk NHS Foundation Trust - Access Control upgrade

Innovation in Mental Health Award

Winner: Oxford Health NHS Foundation Trust / Oxfordshire Mental Health Partnership - Oxford Safe Haven
Oxford Safe Haven features six local mental health organisations from the NHS and the charity sector and has created a number of schemes which are benefitting the lives of people living with mental ill health. These include out of hours crisis support, physical activity, help with employment and advice on benefits.

Commended: North Tees and Hartlepool NHS Foundation Trust - A&E Mental Health project
Midlands Partnership NHS Foundation Trust: the Wellbeing Matters service
Sherwood Forest Hospitals NHS Foundation Trust - Clinical Psychology Cancer Service

Hospital Catering Award

Winner: Nottingham University Hospitals NHS Trust
77 per cent of the raw ingredient spend at this years winner goes on local ingredients, all sourced from within the local region or adjacent county. Launched last year, the ‘Memory Menu’ initiative encourages patients to tuck in to help with their recovery.

Commended: Lewisham and Greenwich NHS Trust
The Royal Marsden NHS Foundation Trust
University Hospitals of Leicester NHS Trust

Transport & Logistics Award

Winner: University Hospitals of Derby and Burton NHS Foundation Trust
This years winning trust has has introduced a number of different initiatives to reduce the environmental impact of transport, including car sharing schemes and ultra low emission pool cars.

Commended: East of England Ambulance Service NHS Trust
Northumbria Healthcare NHS Foundation Trust


Testimonials

“A great event and so well organised. It was a wonderful atmosphere of celebration and anticipation, not knowing who the winners were until the organisations were called up to receive their awards.” - Sarah Greenslade, British Parking Association

"We have been proud to support the PSI Group in their efforts to honour and recognise excellence in the Healthcare sector. We have been involved in the event for a number of years now, it is very well run and has established itself an integral part of the calendar for both delegates and sponsors alike. We would again like to congratulate all nominees and winners and particularly the winner of the award we sponsored which was the Healthcare IT Award which was won by NHS North of England Commissioning Support." - Andrew Cowling, Fujitsu

“Thank you for making Evac+Chair feel welcome and a part of the event, we had a fantastic time and met some really interesting people. The coverage you gave to our brand was outstanding and I’m sure it will generate lots of solid enquiries, I felt very honoured and humbled to have presented the Patient Safety Award to a very worthy winner. I very much look forward to attending next year and thank you for your amazing hospitality.” - Colin Moore, Evac + Chair

"Those managing the awards did a great job in ensuring that everyone had a warm welcome to the event and were provided with all the information needed. The venue itself was perfect. Considering we were there as a shortlisted organisation for the Hospital Catering Award and are a catering team, we were all very impressed and satisfied with the quality of catering. The toastmaster (Reuben Lynch) was very impressive and Dr Phil Hammond was a very funny and informative speaker. I would recommend both being asked to return and host the 2018 awards" - Steve Wedgwood, Hillingdon Hospitals NHS Foundation Trust

"The event was excellently managed, supportive, productive, entertaining and overall a huge success. The venue, meal and service too was fantastic! The BPA are pleased that with our decision to support the event, appreciate the recognition awarded to all those shortlisted and look forward to supporting the Health Business Awards again next year" - Yasmin Jefferies, British Parking Association

"We attended the HB Awards on 14th December at The Grange Hotel in London and found it to be a most enjoyable occasion, where we were privileged to meet many interesting people. The event was very well organised, in an attractive setting, and we look forward to the next" - Janet Bray, Garran Lockers Limited

"On both years, but 2017 particularly, we were able to meet prospective customers from NHS Trusts in a relaxed reception environment. Assistive Partner left the event with several good leads to follow up and I felt we achieved our PR objective, which was to gain profile as a core event sponsor and participant. The printed material and award handout was (as ever) very well produced and reflected the quality of the event, your publication and all of us involved" - Julian Cobbledick, Assistive Partner